Benefits / Performance Indicator / Know Your Performance

Benefits:

The benefits of reporting performance measurement results to the public are significant: ranging from improved accountability to improved service delivery. Reporting to the public should generate public interest in the decisions the council makes, there by encourages further communication. Performance measures focus on results and can help the council evaluate how well budget decisions achieved municipal goals. Municipal staff can translate goals into performance measurement targets and elected representatives will be able to analyze where the problems are lying in cities and how they should be improved. ULB’s have the option of comparing with other cities. Moreover this exercise will help Local Governments in planning & decision making process of the cities. Some of the specific benefits of the performance measurement programmes include:

• Helping a municipality to set effective priorities.

• Performance measurement changes a municipality's entire outlook.

• Encouraging innovation.

• Improving accountability to higher levels of Government and taxpayers

• Helping in improving municipal performance.

• Lastly, in giving a better understanding on how the tax paid by public is being spent.